Terms & Conditions

All sales contracts with Gioielleria Russi through shop.gioielleriarussi.it site they are sealed in Italy and are fully governed by Italian law, which will be applied without considering the legal boundaries. Any dispute between the parties relating to this contract is agreed that it will be the sole responsibility of the Forum of Pescara, subject to the right of the single Gioielleria Russi to refer any other court, possibly responsible.

Contact us customer service, preferably by e-mail shop@gioielleriarussi.it or by phone at +39 085 421 1404.

Acceptance of orders

Gioielleria Russi reserves the right to reject the proposed purchase (order) in the case of: provision of non-real personal details, lack of availability of goods - for any reason - in the warehouses; any other case incompatible with their own economic and political interests of their business. Since the products on the site are also sold at our store, it could arise that a product will no longer be available at the time of conclusion of the order. In this case the customer will be entitled to cancel the order without any costs or wait for the availability of the product ordered, which will be our pleasure to get in the shortest time possible.

Sales prices
Prices shown on the website are including VAT.

For your purchases you can use one of the following payment methods

  • Bank transfer
  • Paypal
  • Postepay

Shipping fees
The shipping costs for deliveries throughout the Italian territory vary according to the total weight of all the products of the entire order. Supplement to the smaller islands. The contribution required for shipments to other countries varies depending on the destination country. In the case of shipments outside the Italian territory it must be paid separately, an additional amount to cover the higher shipping costs.

Delivery of products
Shipments are made by courier..
Normally goods depart from our warehouse the next working day the order to be delivered to your address the next day. (major islands 48 hours) (Small islands 72 hours). In case of payment by bank transfer, it will be necessary to wait the actual crediting of the money, which usually occurs in two to three business days. We will do our best to ensure the best delivery, but we can not be held responsible for any possible damage resulting from a delay.

Delivery outside the Italian territory: the products ordered will be delivered by courier. The recipient of the goods is responsible for paying any taxes and customs duties as provided by the laws in force in the country of destination of the goods.

For consumers, those who purchase for purposes unrelated to his profession or business and sales receipt, the seller will apply the Legislative Decree February 2, 2002, n.24. - Articles. 1519-bis and following of the Civil Code - (Two years after delivery to the legal conditions). For others who purchase with VAT and invoice will be worth the legal guarantees provided for in Articles 1490 and following of the Civil Code (One year after delivery to the legal conditions).
They remain in any case subject to any guarantees provided directly from the manufacturer.

To use the warranty, the customer must keep the receipt you receive with the goods.
The manufacturer's standard warranty is provided as explained in the documentation inside the product packaging.

The guarantee is applied on products posing a lack of conformity, provided that:

  • The product must be used correctly, respecting its intended use and as provided in the technical documentation.
  • The products should be sent in the original packaging, with all accessories and prepaid.
  • Each item will be sent free of labels, adhesives applied by third parties. Failure to observe this rule will prevent it from working under warranty and the product will be sent to the sender at his expense or their shipping costs.

Customer care

Customer service is at your disposal via e-mail to give you information about the site content, support any your question concerning exclusively the object of the sale and give you assistance with placing your order; by phone at +38 085 421 14 04 from Monday to Saturday from 10:00 to 12:30 and from 17:00 to 19:00.

Copyright and Trademarks

Any trademark, logo or other distinctive sign used on the site is membership of the relevant owner. It 'may not use the trademarks, logos and any other distinguishing marks, including their reproduction on other websites by unauthorized third parties. Any content contained within the site is protected by copyright.

Information notes

  • Prices and availability are subject to change without notice.
  • Details and pictures of the products may change without notice.
  • The different use from the original product are not covered by warranty.
  • The product information provided by the manufacturer may be subject to change without notice.
  • The photos of the products are indicative. The object may contain variations from the aesthetic point of view.
  • Gioielleria Russi accepts no responsibility for any inaccuracies contained in descriptions and / or photographs.